Data clean-up and recovery
Find and fix what a conversion lost. Clear dead work from your queues.
What we fix
Data cleanup after a conversion, or years of drift.
Data a conversion lost
Missing law-firm forwarding dates, suit records and court names, rebuilt from legacy files and the firms' own status files.
Cash history
Legacy cash receipts joined with the new platform's cash in one table for reporting.
Dead tasks
Duplicate tasks, tasks for retired codes, tasks on closed accounts and tasks that failed with a system error.
Orphaned work
Tasks sitting with former employees, moved to the right team queue.
How we work
- Census. A read-only count of every problem, grouped by cause.
- Rules. The operations owner signs off on what changes.
- Test. A run on a copy first.
- Run. Production changes run with a saved before-image of every record, so they can be rolled back.
Results
Case studies
Recovering data lost in a system conversion. 150,956 lost forwarding dates restored and 1,377 suit records rebuilt with 0 errors.
Clearing 717,000 dead tasks from the work queues. Cancelled in 5 days with rollback. Open error tasks fell 98%.
Related work
- Legacy system to Cogent We closed the data gap in the conversion.
- Collection system cleanup 98% fewer open error tasks.
Talk to us
Tell us what system you're on and where the data needs to go.